pokerstars spin reward opened but prize stayed pending all day.

So I did one of those spin rewards and after I opened it, the prize just went into pending mode. Usually it pops up right away but this one just sat there with the spin animation for hours. Didn’t want to rush and start smashing buttons or refreshing and make things worse, so I just left it alone for the day to see if it would sort itself out. Checked back later, still pending.

Anyone else run into this? Should I keep waiting it out or is it better to get in touch with support before trying anything else?