nathanherrin

I think people jump straight to “something’s wrong” too fast. Pending review on these is usually just them reconciling leaderboard logs at the end, I’ve had blackjack promos do the exact same thing and it cleared without any support circus!!!

What gets me isn’t even the “invalid” part, it’s when support uses the wrong label because that usually means they’re not looking at the deposit tool at all, they’re just clearing tickets. I’ve had that happen on a blackjack deposit and every reply basically reset the clock, same canned line, no actual action. That’s the stall for me, not some mystery on-chain thing. Did they give you an internal deposit ID or just keep parroting “invalid hash” with nothing site-side attached to it?

Yeah that sounds like promo math doing the stupidest possible thing, they count the split as an eligible action but not the extra hand outcome toward rollover. I’ve seen that kind of garbage on blackjack promos where the original wager tracks and anything created after, split or sometimes even double, just falls into a hole. If your progress bar only moves on base hands, I’d assume it’s intentional and the terms are written sloppy on purpose. Especially if support just pasted terms back, that’s usually the whole answer right there. In atlantic city blackjack I had a $25 split win and the tracker moved exactly $0, same thing, I stopped right then.

+1

Tests?

Blackjack's cleaner

Blackjack too?

Yeah but "crypto lobbies" already loses me, same as blackjack!!!