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sat down at a live blackjack table, dropped my usual buy-in, then it just froze at "waiting for bet confirmation." i could see the other players getting dealt in, but my balance got deducted and no cards or anything showed up for me. tried…
so i used a promo to play razor shark and managed to hit some good spins, but then support says my wins are void because i played on the old rtp version. didn’t see any rule about rtp versions in the promo terms when i read through it. make…
I had one of those first touchdown promos last night and the system tracked my bet fine, but the payout didn't get the promo boost. The qualifying bet showed up just like it should in my account history, but when the bet hit, only the regul…
So I just had something weird happen playing blackjack. I went to double on a soft 18 against a dealer 6. I know for sure I hit double, but after the hand, the history just says I stood and didn't mention the double at all. It just showed m…
Just realized after a session grinding PLO cash with some bonus funds, only the preflop rake seemed to get counted toward unlocking the bonus, not any of the real action after the flop. I was definitely mixing it up post-flop, so this threw…
So I decided to test out a roulette strategy using a mix of my real balance and an active bonus. Was sticking to the table games allowed in the bonus rules - no live dealer, just regular RNG roulette, all pretty standard. Suddenly, after a…
so i took a bonus on my deposit, figured i’d mess around with hilo because i wanted something quick before blackjack opened up, but apparently i smacked into the win cap already even though i didn’t even try to cash out. i always thought yo…
so i’m a regular on live dealer and i usually stick to outside bets but lately i tried messing with wheel section betting, just straight covering slices. made some decent hits, nothing wild but enough to notice. suddenly i get an email from…
so here’s what happened - i drop chips on red while playing live roulette, and during the replay, you see them right there on the table. but when i check the history, it says i never bet that spin. i’m not talking about lag or glitches, the…
so i got handed some bonus funds last night and tried them out on the classic live blackjack table, no issues at all. ran it up a little, then figured i'd try moving over to the speed blackjack since it's usually less crowded and deals fast…
I was playing NLHE and shoved preflop with pocket tens, get one caller, table freezes at the river with two pair showing, and then boom, everyone’s disconnected. Get back in and the hand history shows no showdown, just chips moving to the o…