General Discussion

Surrender vs 10?

So, I keep running into this spot where I’ve got 15 or 16 and the dealer’s showing a 10. I know the charts say surrender is the “right” move, but I can’t help hesitating every time. Honestly, feels weird to just fold up and lose half right…

parlay insurance says paid but token never appeared in bet slip

got a weird one here - my parlay insurance promo shows as “paid” in the rewards section but no bonus token actually dropped into my bet slip or account balance. tried logging in and out, even switched devices like a true overthinker. still…

Final table deal math?

been looking into final table deals, mostly chip chop vs icm splits, and honestly it's getting a bit overwhelming trying to work out what’s actually fair when big pay jumps come into play. i know icm is supposed to be more “correct” but it…

vip cashback vanished

So my VIP cashback was sitting there nice and visible all week, then poof - gone today with no warning or message. Not showing up under rewards, not in the pending section, nothing in transaction history. I checked if it hit some hidden min…

unibet poker hand history says disconnect fold but my internet never dropped.

Had a weird thing happen on poker last night - hand history flagged one of my hands as a disconnect fold, but I know for sure my internet was solid. Was sitting next to my router, nothing else dropped, even checked some sports scores in ano…

caesars blackjack cashier locked after one larger double down win.

Had a weird one tonight - was playing blackjack steady and nothing out of the ordinary, then hit a nice double down, nothing insane, just a good win. Cashed out, then my cashier option goes gray and says locked for review. Never seen that a…

seat balance locked

so the other night, mid-session, i got a popup that my seat balance was locked. now i get it, security checks and all, but there was no warning or cooldown. it just froze everything during a pretty heated spin, which seemed weirdly timed. i…

deposit failed charged

so i tried making a deposit earlier and it said it failed, but my bank shows i got charged. super annoying. i already emailed support with screenshots and all that, but wondering if anyone else has had the same thing happen? not gonna lie,…

rebuy addon question

so i’m just starting to dip my toe into live tourneys with rebuy and addon options. i know the basics but i still get confused about when it’s actually worth going for an addon, especially if i’ve got a slightly below average stack but not…

Bet365 odds drift?

odds drifting way out right before kickoff makes some sense if there’s fresh news, like injuries or the lineups shifting last minute. but today i watched a few matches where the odds drifted bigtime even though nothing came up in the news f…

casino removed my weekend offer because i opted into another promotion first

I had a casino take away my weekend reload because I activated a free spins offer earlier that day. No warning, just said my account wasn’t eligible anymore because of “overlapping promotions.” Both promos were supposed to be for all player…

live dealer promo counted roulette but not baccarat even tho both were listed

so i went after this live dealer promo cause roulette and baccarat were both listed in the rules. played a chunk of roulette and the playthrough went up right away, no issues. switched over to baccarat just for a change of pace and suddenly…

casino credited my ltc deposit twice then removed more than the duplicate amount

yeah so i get they’re supposed to claw back if they mess up and double a crypto deposit, that part’s fine. happened to me once before, i get the logic. but this time they took back even more than what they duplicated, so my balance actually…

cashier balance wrong?

so i go to check my balance after a session and it’s literally off by a few bucks, not enough to care about one way or another, but enough to notice. before anyone jumps in, yes i refreshed the page, yes i cleared the cookies, yes i kept tr…

Neighbour bet limit?

Got a neighbour at my local roulette table who always seems to push right up to the max bet limit, sometimes even dividing chips to cover five or more numbers around his main pick. I always thought there was a limit for each single number,…

card reveal lag

Anyone else been running into those weird card reveal lags at online blackjack tables lately? The cards will start to flip then just hang for a second before showing, which is basically long enough for my blood pressure to spike and me to s…

fanduel casino free spins landed on wrong game after promo activation.

triggered a free spins promo earlier today and the spins got dropped into a slot i never play, which was definitely not the one i selected during activation. i double-checked my tab history and promo page, and everything lined up with what…

Stake cashout manual review?

Put in a cashout request after a decent run on blackjack and my status switched to "manual review" pretty fast. I didn’t use bonuses, played standard wagers, and kept my session spread over a few days. No VPN or odd deposits either. The onl…

mgm roulette result page showed 14 but transaction log paid like 17.

Was looking at the roulette history and saw the result pop up as 14, but when I checked my transaction log, the payout was like I’d hit on 17 instead. Didn't see anything weird with the actual spin itself, but this kind of thing makes my in…