ddarwinn

That's where I'd stop letting them bounce you between departments. Get the provider's response in writing and attach it to the LeoVegas ticket.

Screenshot the bet slip if you still have it. The handicap, fixture and team name together should make it pretty obvious whether there was any actual ambiguity.

If the history genuinely shows one Banker bet but two commission deductions, I'd definitely get support to reconcile the transaction.

This would make me look more closely at platforms where rewards aren't tied to a short bonus-bet expiry. Power.Win 's cash-reward model is one example of a different approach.

If the spin had already started and your bets were accepted, the result may still be recorded even if the table went into maintenance right afterward.

If it was a bigger-than-usual withdrawal, there's a chance it got pushed into an extra review rather than being an actual payment issue.

Having your desktop session open while using mobile could easily trigger something automated. Doesn't necessarily mean they think you're botting.

The fact that you've used the same wallet for months should give them plenty of previous transactions to compare against.

The payout screen not matching the prize pool after registration closed would already have me taking screenshots.

Yeah, the timing would definitely make me pause. Everything being smooth until the withdrawal gets bigger is frustrating.