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sportsbook voided my rugby handicap because team name was listed slightly wrong

played book of dead for promo and later got told it was excluded provider

sportsbook voided my rugby handicap because team name was listed slightly wrong

made a rugby handicap bet and the sportsbook just voided it saying there was a "discrepancy" with the team name, like one letter off in the listing. outcome had already played out, the team i picked actually covered, so it's not like i was getting some unfair edge. just feels super sketchy and i'm trying to decide if it's worth fighting or just a normal thing they do to dodge liability. i always thought minor listing errors would get sorted, not voided after the fact. anyone seen this happen with other sports? feels like maybe there's more to it or some unspoken policy i missed. i've had live dealer spots where the payout got reviewed, but never got reversed just for a typo.

played book of dead for promo and later got told it was excluded provider

so i went for a slot promo and naturally picked book of dead since it's my old comfort pick, spun through the whole bonus, and then only later did i get a message saying "oh, sorry, that's an excluded provider." didn't see it in the terms at all, or maybe it was buried somewhere, but there was nothing flagged when i started. i'm used to more transparency from poker or live tables, so this feels weird. do they just not code it so you can't play excluded games? i get if people try to stretch promos, but if the system lets you play and doesn't flag it, feels like a trap. just trying to figure out if this is standard, or if others have gotten burned on similar slot exclusions or stealthy terms. i'm thinking next time i might skip these promos altogether unless it’s super clear.

ICM fold too tight?

Weekend reload gone?

blackjack table changed rules from h17 to s17 after refresh or maybe im blind

blackjack table changed rules from h17 to s17 after refresh or maybe im blind

just noticed something weird at the tables last night - swear i sat down at a blackjack game showing h17, played a few hands, took a bathroom break, came back after a refresh, now it’s s17. maybe i’m just tired but i’m pretty sure it switched mid-session. anyone else ever see that happen? i’m not talking about hopping tables either, was the same seat, same dealer. if it did change, what’s the point? s17 is better for us, right? can’t figure out if i got lucky, missed something obvious, or if these places just swap things around to mess with regulars. i mean, i try to pay attention to the little rule cards but sometimes they’re kinda hidden or quick to flip screens. have any of you seen the house edge rules shift like this before, or is it just me missing it?

live blackjack hand showed push but transaction history says dealer win

account verification timer reset

so i hit a snag with the verification thing - i uploaded everything they wanted passport, proof of address, selfie, all of that, got the notice my docs were under review, then out of nowhere the timer for verification started over like i’d just registered. support said to “just wait,” but the clock ticking back to 72 hours after i was almost through has me second-guessing if it’s a glitch or if they’re asking for more docs and the system didn’t tell me. anyone else run into this? feels like i’m stuck on a loop. i usually keep a pdf backup of all my uploads just in case, but i don’t want to flood them with the same stuff if it’s only a bug. some folks say live dealer accounts take longer, but this isn’t my first time verifying and it hasn’t dragged like this before. does it make sense to just hang tight, or should i nudge them again before the timer runs out?