karms

Check whether the winnings are cash or bonus balance too.

I’d be asking whether they actually cancelled the withdrawal or just put it on hold pending another verification step.

I’d be asking support to check the exact timestamps.

That was hard. Hopefully the round history still has the win recorded.

This is one of those promo details that's easy to miss until the bonus doesn't trigger.

Yes, definitely. the terms should explain this clearly.

The anticipation was probably bigger than the payout

Curious whether the bonus balance changed too, or was it just the timer that kept moving?

Could be a display glitch. I’d refresh and check the bonus section again before assuming it’s gone.

Some promos have surprisingly specific rules around which roulette bets contribute to wagering.