General Discussion

promo email says eligible but app says account not qualified

Got one of those promo emails for a reload bonus, literally says my name and “you’re eligible” all over it. Fired up the app and tried to claim it, but it tells me my account doesn’t qualify. Checked my account history, no weird activity or…

american wheel painful

Had a buddy invite me over for some “classic roulette action” last weekend, and I was thinking hey, sure, what’s the worst that could happen? Turns out we were playing on the American wheel. I usually stick to blackjack, so maybe I’m missin…

Caesars promo tracker frozen

Has anybody else had their promo tracker just straight up freeze on them this week? I did a blackjack run and cleared what should’ve counted, but it hasn’t moved for a couple days now. I double-checked my play history and it all adds up, no…

Rollbit wager contest wrong?

been grinding the recent wager contest all week, but i noticed the leaderboard seems kinda off. saw a couple players shooting up way faster than should be possible with their bet history. checked a few of the replays and something doesn’t a…

caesars says my odds boost was excluded because i used partial cashout.

Had a bet boosted with one of those daily offers, felt like a smart move. But I started to get nervous during the game and hit partial cashout. The next day my bonus wasn’t credited, and after a bunch of messages, they tell me the cashout v…

same live dealer game pays different side bet odds depending on lobby

Been noticing something weird when I bounce between different lobbies lately. Exact same live dealer blackjack game, same side bets on the table, but the odds for stuff like Perfect Pairs or 21+3 are not matching up. Sometimes the payout is…

counting shoes online pointless?

I’ve always wondered if trying to count shoes while playing blackjack online is just a waste of effort. With live dealer games, you can see the cards being dealt, but there’s no way to tell when they’re shuffling or even how many decks they…

jackpot contribution tiny?

Been playing a lot of slots this week, especially the ones that claim to feed a percentage into a jackpot pool. Noticed that some of them hardly nudge the jackpot up even after a few hours of solid spins. Even tossed in some bets on the max…

casino bonus tracker stopped after i switched from netent to play’n go slots

switched from netent to play’n go for the latest free spins grind and noticed the bonus tracker at the casino just froze up. didn’t update at all even after a bunch of spins, like it didn’t count the play’n go spins toward the bonus. tried…

cool off ended but account still locked

Had a bit of a session last week, got slapped with a cool off, fair enough, I should’ve just watched cat videos like a sane human instead. My cool off period ended yesterday, but now my account’s still locked and support keeps saying “it’s…

live dealer table took my real balance before bonus balance and now withdraw blocked.

Happened to me too. Played some blackjack, thought I'd get to use up my bonus balance but it started eating into my real money first. I hit the wager goal but now I'm stuck because I can't withdraw, it says I've got bonus balance left to cl…

live roulette max bet rule says per number but support says total table stake counts.

The table rules at my usual place say the max bet is per number, which I always took to mean you could spread higher totals across different numbers if you want. Had a session yesterday and put the max on like six numbers each, then got tol…

cash game table broke

sat down for what looked like a solid 1/2 game, table's full, drinks flowing, then bam - within an hour, two shortstacks bust and everyone else just racks up and leaves. felt like i barely got my feet under the table and now i’m stuck doing…

casino says my blackjack wagering didnt count because i used side bets too much.

Put in a solid blackjack session for a bonus and now the casino is saying my side bet action ruined everything. Apparently the fine print says if you do too many side bets, the wagering doesn’t count toward the requirements? They told me th…

dozens keep missing

Lately I've noticed the dozens bet just goes cold for long stretches, like way longer than what you'd expect for "random." Been trying to mix in second and third dozens on different spins but I keep getting hit with four or five misses in a…

unibet poker support says same device login from years ago linked my account.

Had something real weird pop up with my poker account. Support basically told me I’m locked out because someone else logged in on the same device as me years ago, maybe a friend or a family member, don’t even remember honestly. They’re sayi…

split aces payout weird

I got into a weird spot at the casino last night on a blackjack table. Hit a pair of aces, so I split them like always. First ace gets a 9 for 20, stand, dealer pays even money, fine. But on the second ace, I pull a face card, same thing, 2…

auto rebuy glitch

so i noticed something weird at the poker tables lately, auto rebuy isn’t kicking in for me right after i bust out - it waits until the next hand starts and then reloads. before, it always topped me up immediately so i’d never miss a hand e…

parlay boost maths

Got a parlay boost offer on a set of games and I started trying to figure out if the extra juice is actually worth it or just another way to lure us into riskier tickets. I know the book gives better odds, but they’re still booking it on th…