Online Casinos

online casino says my win is void because geolocation dropped during last spin

Had a weird one today. Was playing a slot online, and right on the last spin, got what looked like a decent win. The site booted me off and later support said the win was void because they “couldn’t verify my location” during that spin. My…

Deposit limit reset time?

I’m trying to nail down exactly when deposit limits reset. For example, if I set a weekly cap on Monday at 3pm, does it reset at the same time the following Monday, or does it reset at midnight or some other random time? The language in the…

888 casino keeps asking for proof of address even after green checkmark

So I thought I was in the clear after uploading my proof of address, got the green checkmark and everything. But now they’re sending me emails saying my address still needs to be verified. I double checked the docs and it’s exactly what the…

withdraw reversed itself

i put in for a withdrawal yesterday after hitting a decent blackjack run, did the whole doc upload thing again, then i log in today and the withdraw is back in my balance like it never happened. no email, no message in the account either. i…

betway closed my account for “business decision” right after bonus cleared

Got my account canned right after I finally met the playthrough for their sign-up bonus. All it says is “business decision,” no warnings, no weird play patterns on my side, just some blackjack, roulette, tried a few slots. Funds withdrawn f…

Free spins max cashout?

Curious if anyone here’s actually cashed out more than like $50 off free spins. I always see offers promising “up to” these wild amounts but the T&Cs usually have some buried max cashout, even on so-called “no max” spins. Usually after the…

casino cashback calculated on net loss but excluded live dealer losses somehow

My last cashback promo said it was based on net losses, but after checking, they didn’t count any of my live dealer roulette or blackjack losses for it. Only the RNG games and slots showed up in the cashback summary. The rules only mentione…

same slot paid less on mobile than desktop unless im reading paytable wrong

so i usually spin this one slot on my laptop, know the symbols and payouts by heart now. last night tried the same game on my phone since i was too comfy to get up. hit what should have been a pretty solid line, but the payout was way lower…

cool off timer stuck

set a 24 hour cool off and now it’s showing 48+ hours, still can’t log back in. double checked, not a self exclusion. no emails from support, already cleared browser cache and tried different devices, nothing. seems weird because last time…

pokerstars casino says my jackpot win needs supplier confirmation before payout

Hit a pretty big jackpot on a slots game, not a life-changing number but enough to actually matter to me. Now I’m getting the “awaiting supplier confirmation” message when I try to withdraw. Been over a week and live chat keeps saying it’s…

MGM rewards points wrong?

So I noticed my reward points on MGM totally don't line up with what I've actually wagered the last couple weeks. Like, I'm betting roughly the same as last month but my points are off by a couple hundred. I'm mainly doing live dealer roule…

casino refused withdraw because old deposit card expired months ago

So I go to cash out after a nice slot win, and now the casino says they can’t process my withdrawal because the card I deposited with months ago is expired and gone. They want me to provide proof of the old card, but my bank already issued…

Spin history missing

Noticing something weird with my spin history after last night. Logged in to track my RTP for the promo I’m working and my last 30 spins are just gone, nothing showing up past a certain time. Usually I keep a spreadsheet updated using the h…

fanduel casino app logged me out during bonus round and now replay wont load

Had the weirdest thing happen last night - right in the middle of a sweet bonus on one of those Megaways slots, the casino app kicked me out and made me log back in. When I finally got back, it showed the game screen for half a second, then…

bonus balance used first

Just noticed a weird thing with bonus balances getting used before cash. Thought it was always the other way around, cash first then bonus. Started a session with some free spins and my bonus balance dropped way before I even touched my rea…

New here, so I might need some help navigating and learning the whereabouts of everything.

Any reviews, opinion, All input is welcomed...

bank transfer withdraw pending since monday and support keeps saying finance queue

Had a bank transfer withdrawal stuck on pending since Monday and every time I reach out, support gives me the “in finance queue” line, nothing more. I’m used to the wait when there’s some public holiday or something, but this just feels lik…

888 verification loop

Anyone else ever get stuck in this never-ending verification circle on sign up or cashout? I’m pretty steady with uploading docs right and double-checking all the details match my ID, but still get sent back to square one. They ask for some…

draftkings casino promo credited as bonus cash but terms said casino credits

Anyone else ever get a promo where it clearly says “casino credits,” but then it drops into your account as “bonus cash” instead? This just happened to me and now I’m confused about what hoops I have to jump through. I was planning to sit d…